We entertain Return request Only within 24 hours of the product delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
Sex Toys
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, Gift Items will not be considered as return or exchange. Once the gift item returned is received, it is considered as discarded.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Refund Process:
- Refund Processing: Once the refund is initiated, it takes 3-8 business days for the refund amount to reflect in your account.
Total Time:
The entire return and refund process can take anywhere between 3 to 8 business days, depending on when the return parcel is picked up and verified.